Notifications
Add the people who should be told (for example the café manager, with their email and mobile), then pick, for each kind of activity, who gets an email, a text, or both.
Not set up yet. Until you add people here and save, every admin account gets an email about new orders, cancellations, catering requests and event tickets.
People to notify
Names, roles and where to reach them. Turn someone off without deleting them.
Add the owner first (for example the café manager with their email and mobile), then anyone else who should hear about orders, catering or event tickets.
Who hears about what
For each event, pick who is told and how. Email and text can be chosen separately for each person.
Add at least one active person above to choose who is notified.
Messages to event guests
Texts and reminders sent to people who book tickets. Guests choose on the booking form whether they want texts. The confirmation email is always sent.
Guests who booked in Persian get the فارسی wording. Tags you can use: {first_name} {event} {day} {date} {time} {count} {code} {link}. {day} becomes “today” or “tomorrow”.
Booking confirmation
Right after a ticket or reservation is confirmed (paid or free)
Day-before reminder
About 24 hours before the event starts
Same-day reminder
3 hours before the event starts
Reminders are checked automatically several times an hour while the café TV is on or people visit the event pages. Each guest gets each reminder once. People who booked less than a few hours before a reminder is due skip it, since they just got the confirmation.
Notification log
Every email and text sent to staff and event guests, including tests and reminders. All delivered.
Nothing sent yet. Use “Send a test” above to try it.